Oolagen has partnered with East Metro Youth Services and Yorktown Child and Family Centre to create Toronto’s only city-wide adolescent mental health walk-in counselling service. What’s up Walk-in provides fast, hassle-free, no-cost access to mental health services for youth 0 to 18 years old and their families. With wait lists of up to one year across all children’s mental health agencies, Walk-in meets a real and urgent need. In many cases, Oolagen’s expertly trained clinicians can make a tangible difference in just one session, but we can also refer clients to other services if needed and Walk-in can be used more than once if necessary. Walk-in services are available 5 days per week.
Service is provided on a first come, first serve basis. End of day attendance can be particularly busy and we regret the times we may be unable to guarantee service if there are more clients than available therapists. Clients should arrive one and a half hours prior to closing. In the event that we are forced to turn someone away, we will make an appointment for another time that is convenient for the client.
Many parents and caregivers find it helpful to consult with a therapist without their child present and are welcome to visit Walk-in on their own.
Oolagen’s What’s up Walk-in is located at 65 Wellesley Street East (at Church), Suite 500.
Please note our new hours and expanded age ranges (effective Monday February 29, 2016):
|Monday||2 p.m. to 6 p.m.||(Final session at 4:30 p.m.)*||Ages 0 to 18 years|
|Tuesday||10 a.m. to 2 p.m.||(Final session at 12:30 p.m.)*||Ages 13 to 18 years only|
|Wednesday||12 noon to 8 p.m.||(Final session at 6:30 p.m.)*||Ages 13 to 18 years only|
|Thursday||2 p.m. to 6 p.m.||(Final session at 4:30 p.m.)*||Ages 13 to 18 years only|
|Friday||9 a.m. to 2 p.m.||(Final session at 12:30 p.m. )*||Ages 0 to 18 years|
*IMPORTANT: You must arrive by the final session times listed in brackets.
When visiting our offices at 65 Wellesley Street East after 6 p.m., you are now required to enter an access code on a newly installed panel just outside the building entrance. Enter the numbers 1030, then press ZERO to reach our receptionist, who will then buzz you in. Questions? Call 416 395 0660.
For more information about other What’s up Walk-in locations and hours:
East Metro Youth Services 416 438 3697
Yorktown Child & Family Centre 416 394 4242